Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

issue tracking, helpdesk system, help desk software, helpdesk, call tracking, help desk, helpdesk software, customer support, help desk system, customer service, call center, problem resolution

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia`s business logic is implemented using Windows Workflow Foundation.

workflow, claim tracking, issue tracking, claim, call center, help desk

Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more

contact management, knowledge base, project, quotations, opportunity, helpdesk, campaign, defect, invoicing

Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more

contact management, diary

issue (bug/defect) tracking. Organize your work. Track time. Manage customer requests and other work issues. Schedule and deliver your team projects on time and within budget. Benefits: 1. Accurate project schedules. Ketura doesn`t just tell you how much work there is to do, it predicts when it will be done and how long it will take. 2. Designed for changing circumstances. Ketura makes it quick and easy to reassign work, move issues between milestones

scheduling, time, project, work, issue, collaboration, schedule, groupware, time sheet, defect, timesheet, team, management

Team Coherence Version Control is a flexible and cost effective solution that helps to manage projects for all sizes of development teams. Depending on your needs, you can start reaping the benefits of this powerful tool for as little as $149. As your needs or development team grow, Team Coherence will grow with you. Add issue tracking and build management at any time, or extend functionality with the built-in API.

version control, configuration management, tracking, document management